Privacy Policy

1. Data Controller

The party responsible for data processing on this website is:
Immo-KI · [Full name] · [Address]
Email: kontakt@immo-ki.de

2. Hosting and Infrastructure

This website and the Immo-KI service are hosted on servers operated by Cloudflare, Inc. (EU data centers). Cloudflare is certified under the EU-U.S. Data Privacy Framework.

When you visit the website, the following data is automatically collected: IP address, date and time, page accessed, browser type. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in the secure provision of the website).

3. Chat Assistant and Widgets

When you use the chat assistant or the search/map widgets on an agent's website:

  • Your messages are processed to recommend suitable properties to you.
  • Conversation histories are automatically deleted after a maximum of 30 days (configurable by the agent).
  • Contact details are only collected if you voluntarily provide them during the conversation.
  • All data is stored exclusively for the respective agent and is not shared with third parties.

Legal basis: Art. 6(1)(b) GDPR (contract initiation).

4. Registration and Customer Account

When registering as an agent, we collect: name, email address and password (stored as a bcrypt hash). Optional: company name, website URL. Legal basis: Art. 6(1)(b) GDPR.

5. Payment Processing

Payment processing is handled by Stripe, Inc. We do not store any credit card data. Stripe is PCI DSS Level 1 certified and registered under the EU-U.S. Data Privacy Framework.

6. Your Rights

You have the right to:

  • Access your stored data (Art. 15 GDPR)
  • Rectification of inaccurate data (Art. 16 GDPR)
  • Erasure of your data (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to processing (Art. 21 GDPR)

Contact for data protection inquiries: kontakt@immo-ki.de

7. Complaint to a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority. Competent authority: [State Data Protection Commissioner of your federal state].

8. Changes

This privacy policy may be updated as needed. Last updated: March 2026.

Note: The details marked with [brackets] still need to be filled in with your actual company information. Have this privacy policy reviewed by a lawyer before publishing.